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Privacy Policy

Privacy Policy

Tourism South East (TSE)¹ is committed to protecting your privacy as a user of our website and the confidentiality of any personal information that you may provide us with during your visit to the site. TSE abides by the Data Protection Act of 1998, and complies with its provisions to ensure that any data you provide is treated accordingly. Our nominated representative under the Data Protection Act is Mr Peter Colling, Tourism South East's, Managing Director.

What information do we gather?

Personal information may be gathered automatically by the web server through your use of the site, and also from your interaction through online requests and the submissions of online forms or surveys or from you contacting us.

General information that is collected by the web server and which does not require any input on your part, apart from to logging on to the site, is data such as:

  • type of browser
  • operating system
  • IP address
  • domain name cookies²

If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar. However the site will then be unable to offer you a personalised service.

Any information that you provide online is captured into our database. We may also keep a record of any information that you provide to us whether in writing, by email or over the telephone.

You agree not to impersonate any other person or entity or use a false name or any name or other details that you are not authorised to use.

What will we do with your information?

Primarily, the information provided is used to fulfil any queries and requests that have been sent to us, and also to keep you updated with news and promotions concerning The River Thames as a holiday destination, should you opt-in to receiving information from us. The gathered information also helps us to improve our website, by making it more personal for each individual user and enables you to use the itinerary planner available on the site and to save details for future use.

This privacy statement only applies to Third party sites that are linked to from this site, are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site. We will not pass on your information to our selected partners or other third parties without your prior consent. However, we may disclose or give away your personal information if we are required to do so by law.

From time to time, personal information about you may be provided to us by third parties, including other websites. Any such information will be processed in accordance with this Privacy Policy.

Should you wish to be removed from our database or mailing lists please contact us at

Further Information

Terms used mean the following:

The/this Site =

We/us = Tourism South East

You = User of

¹ Tourism South East is a company limited by guarantee. It’s contact details are as follows:

40 Chamberlayne Road Eastleigh Hampshire United Kingdom SO50 5JH
T: +44 (0) 23 8062 5400 F: +44 (0) 23 8062 0010 E:

VAT Registration Number: GB 190 0026 08

Company Registration Number: 1345038 ²

A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our website to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our Site and to determine the country of origin of specific users. It also gives us the ability to personalise the site according to your requirements so when you next log on, you will be able to enter a user ID and continue planning your trip to Britain without having to state your preferences each time you visit.

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